Terms of Sale

Definitions

  • "Atikkin" or "we" means Atikkin Naturals.
  • "Customer" or "you" means the person, firm or company that has placed an order.
  • "Order" means the electronic order of items from this website.

General

The completion and submission of the order form signifies your acceptance of these terms and conditions and that you are making an offer to purchase items which, if accepted by us, will result in a binding contract. You will receive an e-mail once your order has been approved and completed. No contract exists between you and Atikkin until you have received this final approval e-mail.

In order to purchase the items from this website, you will be able to register for an account if you don't already have one or checkout as a guest. In order to register for an account or purchase as a guest you will need to provide the following, a current and working email address that you are legally entitled to use, your name, address and phone number.

You are entirely responsible for any and all activities that occur under your account and you agree to accept responsibility for all activities that occur under your account or password. You must not divulge your account or passwords to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people. If your account or password is discovered by any other person you must inform Atikkin as soon as you are aware of the discovery.

You agree Atikkin will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However if another party or person uses your account or password, with or without your permission, you could be held liable for any losses incurred by Atikkin.

Atikkin reserves the right cancel orders and terminate accounts at their sole discretion.

Refund Policy

 

We are committed to offering our Customers the finest products. If you feel the products you received from our store do not meet this expectation, you may return any item in its original condition for a full refund of the purchase price excluding shipping within 14 working days from delivery date provided that you tell us within 7 working days after the day on which you received the products that you intend to return the item. 

If the items listed on the dispatch note do not match those contained in your delivery, please notify us immediately. If you return items for reasons other than defects in the goods, or incomplete or incorrect delivery, you will be required to arrange and pay for the return of the items to us. 

We strongly recommend that the parcel be sent by a recorded delivery service (one that requires a signature upon receipt). We cannot accept liability for returned goods lost in transit. If you require a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge) within thirty (30) days of receiving your notification that you would like to return the products provided that you have returned the goods to us in their original condition within 14 working days of delivery.

If you cancel your order but do not return such goods to us within 14 working days, we shall be entitled to collect such goods from you and to charge you for the direct costs of collecting the goods. You should note these charges (which may be deducted from a refund) are likely to exceed the costs of you returning the goods. Until such goods are returned to us, you are obliged to exercise all reasonable care to store the cancelled goods safely and in appropriate conditions.

Please note that we cannot accept returned goods that we reasonably believe have been used. In such circumstances, we will notify you that no refund will be available and you will be responsible for arranging for such goods to be returned to you within 28 days of our notification.
No refunds will be given for products.

 

Delivery

Estimated delivery costs will be shown on the shopping cart page these costs may vary from the actual costs depending on your chosen delivery methods during checkout. However you will be shown the full costs of delivery before you commit to payment.

For in stock items we will aim to dispatch your order within 2 business days, where part of your order is out of stock we may at our sole discretion split your order into multiple shipments at no additional cost to the Customer.

We will not deliver to a PO Box.

Import Duty and Customs

Most countries charge import duty tax for goods purchases from overseas. The amount you have to pay often depends on the value of the goods and the customs laws of your country. Atikkin is not liable for customs restrictions or fees associated with shipping orders outside of Australia.

Orders that require a signature

If you are not available to sign for delivery of your order the courier will leave a collection card with details of how to collect your delivery.

 

Limitation of Liability

Customer acknowledges and agrees neither Atikkin nor any of its members, shareholders, directors, officers, employees or representatives will be liable for any special, indirect, consequential, punitive or exemplary damages, or damages (including but not limited to damages for loss of profits or savings, loss of data, or loss of use) in connection with this agreement. If, despite the foregoing limitations, Atikkin or any of its shareholders, directors, officers, employees or representatives should become liable to Customer or any other person in connection with this agreement for ANY REASON, then the maximum aggregate liability of Atikkin, its members, shareholders, directors, officers, employees and representatives for all such things and to all such parties will be limited to the lesser of the actual amount of loss or damage suffered by the claimant or the amount paid or payable by Customer to Atikkin.

Indemnity

Customer will indemnify and save harmless Atikkin and its members, shareholders, directors, officers, employees, agents, contractors, and representatives from and against all damages, losses, costs and expenses (including actual legal fees and costs), fines and liabilities incurred by or awarded, asserted or claimed against Atikkin or any of its members, shareholders, directors, officers, employees and representatives in connection with Customer's negligence, activities or omissions, or breaches of its obligations under this agreement, including claims brought by a person using or relying upon any advice given or publication produced and distributed by Customer.

Force Majeure

Whilst every effort will be made to meet your requirements Atikkin shall not be liable for any breach of obligation resulting from causes beyond our reasonable control; including, but not limited to, fires, strikes (of its own or other employees) insurrection or riots, embargoes, wars, compliance with laws or regulations, delays in transportation, inability to obtain supplies, acts of God, acts of civil or military authority (an 'Event of Force Majeure').

Governing Law

This Agreement is governed by and construed in accordance with Western Australian law, and the parties hereto agree to submit to the non-exclusive jurisdiction of the Western Australian courts.

If any provision of this agreement shall be found by any court or administrative body of competent jurisdiction to be unlawful, invalid or unenforceable in whole or in part then the illegality, invalidity or unenforceability of such provision shall not affect the other provisions of this agreement and all provisions not affected by such invalidity or unenforceability shall remain in force and effect. The parties hereby agree to attempt to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible the economic legal and commercial objective of the invalid or unenforceable provision.

Additional Information

From time to time Atikkin may send communications via email, or other contact method, that are related to your account or purchase, the Customer agrees to accept such communications but may opt out of receiving further communications by following the procedure detailed on the bottom of the email or by contacting Atikkin.

We reserve the right to make changes to these terms and conditions at any time. Please check back from time to time to ensure that you are aware of these changes.

Any questions relating to these terms and conditions may be sent through our contact page.